How Can We Help You?

We're here to assist you with any questions or issues you may have

Contact Us

Get in touch with our support team through any of the following methods:

📧

Email Support

Send us an email and we'll respond within 24 hours

[email protected]
🌐

Website

Visit our website for more information

lovematch.hayalisleri.com

Response Time

We typically respond to inquiries within 24 hours during business days

Monday - Friday: 9 AM - 6 PM

Frequently Asked Questions

How does AI Love Match work?

AI Love Match is an entertainment application that uses artificial intelligence to provide fun compatibility predictions and insights. Our algorithm analyzes photos and basic information to generate entertainment predictions. Important: These predictions are for entertainment purposes only and are not scientifically validated. The app does not provide actual dating, matching, or relationship counseling services.

How do I get started?

Simply download the app from the App Store and open it. No registration or account creation is required. You can start using the app immediately by providing basic information like names, approximate age range (optional), location, and uploading photos. Note that exact birth dates and birth times are not required - you may optionally provide an approximate age range. Complete the questionnaire to get started with entertainment predictions.

What are coins and how do I get them?

Coins are our virtual currency used to access premium features like advanced matching, unlimited messages, and priority support. You can purchase coins through in-app purchases or earn them through various activities in the app.

How do I delete my data?

Since the app does not require account registration, your data is stored locally on your device. To remove all app data, simply delete the app from your device. This will remove all locally stored information. If you have any concerns about data stored on our servers, please contact us at [email protected].

Is my personal information safe?

Yes, we take your privacy seriously. Since the app does not require account registration, most of your data is stored locally on your device. We use industry-standard encryption and security measures to protect any data transmitted to our servers. We never share your personal information with third parties without your consent. Read our Privacy Policy for more details.

Do I need to create an account?

No, you don't need to create an account or register to use the app. Simply download it from the App Store and start using it immediately. The app works without requiring any account creation or login process.

Troubleshooting

Common Issues and Solutions

If you're experiencing technical difficulties, try these solutions:

App won't open or crashes: Try closing the app completely and reopening it. If the problem persists, restart your device.
Can't receive messages: Check your internet connection and ensure notifications are enabled in your device settings.
Payment issues: Verify your payment method and check if you have sufficient funds. Contact Apple Support for App Store payment issues.
App data not saving: Make sure you have a stable internet connection. Since the app doesn't require an account, some data is stored locally on your device.
Can't get predictions: Make sure you have provided the required information (names and photos) and have a stable internet connection for the AI analysis to work.

Technical Support

For technical issues that aren't resolved by the troubleshooting steps above, please contact our technical support team:

  • Email: [email protected]
  • Subject Line: Include "Technical Support" in your email subject
  • Include: Your device model, operating system version, and a detailed description of the issue

Feedback and Suggestions

We value your feedback and suggestions for improving AI Love Match. If you have ideas for new features or improvements, please share them with us:

  • Email us at [email protected]
  • Include "Feature Request" or "Feedback" in your subject line
  • Be as specific as possible about your suggestion